Privacy Policy

Account information: When you create an account, we collect your name, email address, and the location you provide (city and region). We use this to personalise your gardening advice and identify your hardiness zone.

Planter data: The descriptions, goals, and details you enter when submitting a planter plan. This is the core content of the service — we use it to generate your reports, care cards, and check-in responses.

Payment information: We use Stripe to process payments. We never see or store your card details. Stripe handles all payment data under their own privacy policy.

Usage data: Basic information about how you use the service. We use this to improve the product. We do not sell this data or use it for advertising.

• To provide the Loamy service — generating planter reports, care cards, and check-in responses
• To send transactional emails: account confirmation, payment receipt, seasonal reminders
• To respond to support requests
• To improve the service based on aggregate usage patterns

We do not use your data for advertising. We do not sell your data to third parties.

Running Loamy requires sharing data with the following services:

You have the right to access the data we hold about you, correct inaccurate information, and request deletion of your account and all associated data.

To exercise any of these rights, email us at hello@loamsweetloam.com. We will respond within 30 days.

Loamy · hello@loamsweetloam.com · loamsweetloam.com